SHIPPING & RETURNS
SHIPPING
All works are shipped with care and securely packaged. We carefully cover your fine art prints with recyclable acid free tissue paper, eliminating the danger of any scratches or folds. To protect against damage during transit your order is then placed into a robust 100% sustainably sourced recyclable cardboard envelope or tube.
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We're delighted to offer worldwide shipping! Please note that for international print orders, any extra duties and taxes are the responsibility of the buyer. All orders are typically shipped within 5-10 business days from the time of order placement. If you have any inquiries about the status of your order, please don't hesitate to reach out to us at store@vtpcollections.com.
RETURN & EXCHANGE POLICY
We operate on a print-on-demand basis and treat every order as custom. Our goal is your complete satisfaction, and we're committed to collaborating with you throughout the purchasing process . We do not accept returns, we understand that exceptions may arise, and we will handle such requests on an individual basis. Please note that any shipping costs associated with returns will be borne by the customer. Additionally, once an order is placed, it cannot be cancelled.
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If any damage occurs during shipping, please promptly take photos of the damage and of the tube / box - contact us via email at store@vtpcollections.com. We handle each return request on an individual basis, taking into consideration the specific circumstances. Please note that any shipping charges associated with the return will be the customer's responsibility.
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